Technician Dispatcher, Network Infrastructure

• Monitors the Vodafone Voice, Data and IT Network equipments and services. Investigate basic alarms (like power supply, air conditioning and temperature) in Vodafone sites using various type of resources (Network Management Systems, specific monitoring and dispatch tools). • For occurred incidents, analyze the cause and dispatch field personnel or contractors and follow up the issues until they are solved. • Timely notify and send accurate information related to incidents towards all per