Application Administrator - determined period- 12 months

1. Accountable for standard operations and administration of service platforms -Real time analysis of faults and customer tickets, drive corrective actions in accordance with customer impact -Initiates escalation process in case of detected service or performance degradation -Perform and drive preventative maintenance -Issue procedure -Involved in 24*7 on call shifts 2. Accountable for platform QoF (Quality of functioning) -Differed time analysis monitor platform activity and trigger correcti